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Back to the Supervisors and Managers

Coaching And Mentoring

It happened once more as you are reviewing your performance report in your office. This month, despite your conversations with them on the significance of reaching targets, your underperforming staff member was unable to reach their quota. Despite their positive attitude, you know this worker is capable of more. You simply don’t know how to inspire them to accomplish the task. Money was useful once, but now it isn’t. You’re perplexed, and you realize that getting angry just makes things worse. How do you proceed? The goal of coaching and mentoring is to improve your ability to guide staff members toward greater performance. Establishing goals and fostering relationships are two aspects of coaching. Your ability to build strong working relationships with your staff through goal-setting and understanding them is closely correlated with your coaching skills.

INR 199 / USD 10

  • 2 weeks
  • 7–10 hours per week
Enroll Now
Supervisors and Managers

Module 1

  • Defining Coaching and Mentoring
  • What is Coaching?
  • What is Mentoring?
  • Introducing the G.R.O.W. Model
  • Knowledge Check

Module 2

  • Setting Goals
  • Goals in the Context of GROW
  • Identifying Appropriate Goal Areas
  • Setting SMART Goals
  • Knowledge Check

Module 3

  • Understanding the Realities
  • Getting a Picture of Where You Are
  • Identifying Obstacles
  • Exploring the Past
  • Knowledge Check

Module 4

  • Developing Options
  • Identifying Paths
  • Choosing Your Final Approach
  • Structuring a Plan
  • Knowledge Check

Module 5

  • Wrapping it All Up
  • Creating the Final Plan
  • Identifying the First Step
  • Getting Motivated
  • Knowledge Check

Module 6

  • The Importance of Trust
  • What is Trust?
  • Trust and Coaching
  • Building Trust
  • Knowledge Check

Module 7

  • Providing Feedback
  • The Feedback Sandwich
  • Providing Constructive Criticism
  • Encouraging Growth and Development
  • Knowledge Check

Module 8

  • Overcoming Roadblocks
  • Common Obstacles
  • Re-evaluating Goals
  • Focusing on Progress
  • Knowledge Check

Module 9

  • Reaching the End
  • How to Know When You’ve Achieved Success
  • Transitioning the Coachee
  • Wrapping it All Up
  • Knowledge Check

Module 10

  • How Mentoring Differs from Coaching
  • The Basic Differences
  • Blending the Two Models
  • Adapting the GROW Model for Mentoring
  • Focusing on the Relationship
  • Knowledge Check

Assessment

  • Post-Test

INR 199 / USD 10

  • 2 weeks
  • 7–10 hours per week
Enroll Now