Interpersonal Skills Course

Everyone has encountered that vibrant, charming individual who simply has a way with people and leaves an impression. The skills your participants acquire will help them remember names, craft impactful introductions, and deal with situations where someone’s name escapes them.

Through the use of negotiation strategies, impact-making tactics, networking suggestions, and conversation-starting approaches, the Interpersonal Skills program will assist attendees in their quest to be that extraordinary person. They will also include the abilities required to strike up a conversation, carry it on, and advance to more advanced topics of discussion.

INR 199 / USD 10

Module 1

  • Verbal Communication Skills
  • Listening and Hearing: They Aren’t the Same Thing
  • Asking Questions
  • Communicating with Power
  • Knowledge Check

Module 2

  • Non-Verbal Communication Skills
  • Body Language
  • The Signals You Send to Others
  • It’s Not What You Say, It’s How You Say It
  • Knowledge Check

Module 3

  • Making Small Talk and Moving Beyond
  • Starting a Conversation
  • The Four Levels of Conversation
  • Knowledge Check

Module 4

  • Moving the Conversation Along
  • Asking for Examples
  • Using Repetition
  • Using Summary Questions
  • Asking for Clarity and Completeness
  • Knowledge Check

Module 5

  • Remembering Names
  • Creating a Powerful Introduction
  • Using Mnemonics
  • Uh-Oh…I’ve Forgotten Your Name
  • Knowledge Check

Module 6

  • Influencing Skills
  • Seeing the Other Side
  • Building a Bridge
  • Giving In Without Giving Up
  • Knowledge Check

Module 7

  • Bringing People to Your Side
  • A Dash of Emotion
  • Plenty of Facts
  • Bringing It All Together
  • Knowledge Check

Module 8

  • Sharing Your Opinion
  • Using I-Messages
  • Disagreeing Constructively
  • Building Consensus
  • Knowledge Check

Module 9

  • Negotiation Basics
  • Preparation
  • Opening
  • Bargaining
  • Closing
  • Knowledge Check

Module 10

  • Making an Impact
  • Creating a Powerful First Impression
  • Assessing a Situation
  • Being Zealous without Being Offensive
  • Knowledge Check

INR 199 / USD 10

× How can I help you?