Communication Strategies Course
We communicate with and through others for the majority of the day. Everything matters, whether it’s your boardroom speech, how much focus you give your partner during their conversation, or even just the glance you exchange with the cat.
Participant understanding of the many communication modalities and how to maximize each will be facilitated by the Communication Strategies workshop. Any organization, as well as its staff, will greatly profit from these tactics. They will have a good knock-on effect on all those involved and benefit the entire organization.
INR 199 / USD 10
- 2 weeks
- 7–10 hours per week
Module 1
- The Big Picture
- What is Communication?
- How Do We Communicate?
- Other Factors in Communication
- Knowledge Check
Module 2
- Understanding Communication Barriers
- An Overview of Common Barriers
- Language Barriers
- Cultural Barriers
- Differences in Time and Place
- Knowledge Check
Module 3
- Paraverbal Communication Skills
- The Power of Pitch
- The Truth About Tone
- The Strength of Speed
- Knowledge Check
Module 4
- Non-Verbal Communication
- Understanding the Mehrabian Study
- All About Body Language
- Interpreting Gestures
- Knowledge Check
Module 5
- Speaking Like a Star
- S= Situation
- T = Task
- A = Action
- R = Result
- Summary
- Knowledge Check
Module 6
- Listening Skills
- Seven Ways to Listen Better Today
- Understanding Active Listening
- Sending Good Signals to Others
- Knowledge Check
Module 7
- Asking Good Questions
- Open Questions
- Closed Questions
- Probing Questions
- Knowledge Check
Module 8
- Appreciative Inquiry
- The Purpose of AI
- The Four Stages
- Examples and Case Studies
- Knowledge Check
Module 9
- Mastering the Art of Conversation
- Level One: Discussing General Topics
- Level Two: Sharing Ideas and Perspectives
- Level Three: Sharing Personal Experiences
- Our Top Networking Tips
- Knowledge Check
Module 10
- Advanced Communication Skills
- Understanding Precipitating Factors
- Establishing Common Ground
- Using “I” Messages
- Knowledge Check