Executive and Personal Assistants course

Being an Executive or Personal Assistant is a unique career that necessitates a wide range of talents. You must maintain a high level of confidentiality whether revising schedules, making travel plans, recording minutes, or generating essential documents. Confidentiality is one of the most vital qualities for any assistant.

Our Executive and Personal Assistants program will teach your participants what it takes to be an effective assistant. Participants will learn how to efficiently manage a calendar, plan a meeting, and even be a great gatekeeper. Being an Executive or Personal Assistant necessitates a unique skill set, and this course will equip your attendees with the required tools.

INR 199 / USD 10

Module 1

  • Working with Your Manager
  • Adapting to Their Style
  • Anticipate Their Needs
  • Getting Your Responsibilities Defined
  • When to Take the Initiative
  • Knowledge Check

Module 2

  • Administrative Soft Skills
  • Social Intelligence
  • Basic Business Acumen
  • Office Management
  • Active Listening
  • Knowledge Check

Module 3

  • Effective Time Management
  • Calendar Management
  • Prepare for Changes and Surprises
  • Keeping Others on Track
  • Urgent / Important Matrix
  • Knowledge Check

Module 4

  • Meeting Management
  • Creating an Agenda
  • Keeping Minutes
  • Keeping the Meeting on Time
  • Variations for Large and Small Meetings
  • Knowledge Check

Module 5

  • Tools of the Trade (I)
  • Email Protocol
  • Office Machinery
  • Computer and Software Skills
  • Communication Skills
  • Knowledge Check

 

Module 6

  • Tools of the Trade (II)
  • Phone and Voicemail Etiquette
  • Word Processing
  • Business Writing
  • Internet Research
  • Knowledge Check

Module 7

  • Being an Effective Gatekeeper
  • Filtering Data and Information
  • Learn to Say No
  • Dealing with Difficult People
  • Recognize the Tricks
  • Knowledge Check

Module 8

  • Organizational Skills
  • Prioritizing Your Workload
  • Goal Setting
  • Plan for Tomorrow, Today
  • Staying on Track
  • Knowledge Check

Module 9

  • Confidentiality Guidelines
  • Your Confidentiality Duty
  • Be Diplomatic and Discreet
  • Keeping Data Secure
  • What to Do in Sticky Situations
  • Knowledge Check

Module 10

  • Special Tasks
  • Project Management
  • Trade Shows
  • Interacting with Clients
  • Social Media Management
  • Knowledge Check

INR 199 / USD 10

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